Privacy Policy

Privacy Statement

Raven Bay Services (“Raven Bay”): Raven Bay is committed to respecting and protecting your privacy. We’ve structured our web site so that, in general, you can visit Raven Bay on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Raven Bay.  You may visit our site anonymously by opening your browser in Private mode.

 

This statement regarding the privacy of the personally identifiable information you provide online covers the five foundation principles of fair information: Awareness, Choice, Accuracy & Access, Security, and Oversight.

Awareness

Raven Bay has provided this Online Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage at www.ravenbay.com.

What we collect

On our website, you can make requests and register to receive materials. The types of personal information collected at these pages are name, contact and job function information and transaction information.

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and more detailed contact preferences. 

 

How we use it

Raven Bay uses your information to better understand your needs and provide you with better service. Specifically, we may use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our website for you.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

Who we share it with

Raven Bay will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with Raven Bay business partners who are acting on our behalf for the uses described in “how we use it”. Such Raven Bay business partners, including those in the United States and/or any other countries, are governed by similar privacy policies with respect to the use of this data and are bound by appropriate confidentiality agreements with Raven Bay.

Children’s Privacy Protection

Raven Bay products and services are not intended for nor directed at children. Raven Bay takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child’s online activities and interests. The Raven Bay web pages do not target and are not intended for children. Raven Bay will not knowingly collect data from children. If we discover personal data from a child we will eliminate that data.

Accuracy & Access

Raven Bay strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at the Raven Bay site where it was submitted. Links to third party web sites on our site are provided solely as a convenience to you. If you use these links, you will leave the Raven Bay site. Raven Bay has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Raven Bay does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.  This online privacy policy applies to information collected through our website and to information collected online.

 

Security

Raven Bay is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to Contact Us

If you have questions or comments about this Privacy Policy, please mail your inquiry to Raven Bay Services., 140, 215 9th Avenue SW Calgary AB, T2P 1K3.